Shipping & Delivery


  • Any payment order is tax-free.
  • Free Shipping only for some countries.
  • We offer Express shipping by DHL/FedEx/UPS/TNT/DPEX etc.
  • We do not ship to P.O. Boxes.

Processing Time

  • Regular-size Regular-color hair products will generally be shipped within 48 hours of working days. Special customized wigs such as long hair and colored hair need to be customized by contacting the factory, and the customization cycle generally take 7-14 days. Please note that processing times may be extended during any holidays. Customized items are shipped as we're supposed.

Shipping Time

  • Once an order is processed, Express shipping can take between 2 to 7 business days from the date the item is shipped.
  • Estimated delivery time:
    America, European countries: 2-5 working days
    African countries: 5-10 working days
    *Not included 1-3 days processing time.
  • You will receive an email with shipping updates and order tracking information.

Contact Us

  • Email address:
  • Business phone number / iMessage: +86 13710362139
  • Physical business address: A1109 Room 222 Guang Yuan Xi Lu Guang Zhou Shi, 510040, China